Your privacy matters to us.

Information We May Collect

Depending on how you use our website, we may collect information that you provide directly and information generated through your interaction with our website.

How We Collect Information

Personal information may be collected through different points in your interaction with Buyvora Fashion.

• When you create or use a customer account.
• When you add products to your cart or wishlist.
• When you place or attempt to place an order.
• When you provide billing or shipping details.
• When you complete or attempt a payment.
• When you request order tracking information.
• When you contact customer support.
• When you submit a return, refund or cancellation request.
• Through cookies and similar website technologies.
• From service providers involved in fulfilling your transaction.

How We May Use Your Information

We may process information for purposes reasonably connected with operating our e-commerce business, providing services and supporting customers.

Orders, Payments & Financial Information

When you place an order, information required to complete the transaction may be processed by us and by payment service providers.

Payment transactions may be processed through third-party payment gateways, banks, UPI services or other authorised payment service providers. Their handling of payment information may also be governed by their own terms and privacy policies.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to enable core store functionality and improve the browsing experience.

Browser settings may allow you to block or delete certain cookies. Disabling essential cookies may affect website functions such as cart, login or checkout.

When Information May Be Shared

We do not intend to sell personal information as a standalone business activity. Information may however be shared where reasonably necessary to operate our website, complete transactions and provide services.

• Payment gateways, banks and payment processing providers.
• Courier, shipping, fulfilment and logistics providers.
• Website hosting, technology and infrastructure providers.
• Email, SMS or communication service providers.
• Analytics, security and fraud-prevention providers.
• Professional advisers where reasonably necessary.
• Government authorities, regulators or law enforcement where disclosure is lawfully required.

Service providers may receive only the information reasonably necessary for their respective functions, subject to applicable arrangements and legal requirements.

How We Protect Information

We aim to use reasonable organisational and technical safeguards appropriate to the nature of the information and our operations.

No online system, transmission method or storage technology can be guaranteed to be completely secure. Customers should also protect their account credentials and devices against unauthorised access.

How Long We Keep Information

We may retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, accounting, dispute-resolution, fraud-prevention and legal requirements.

Retention periods may differ depending on the type of information, the nature of the transaction and applicable legal or regulatory obligations.

When personal information is no longer reasonably required, we may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

Your Privacy Rights & Requests

Subject to applicable law and the circumstances of your request, you may contact us regarding personal information associated with you.

We may need to verify your identity or request additional information before acting on certain privacy requests.

Marketing & Service Messages

We may send transactional communications required for orders, payments, delivery, account security, refunds or other service-related purposes.

Promotional communication, where used, may be subject to your preferences, consent and applicable legal requirements. You may use available unsubscribe mechanisms or contact us to request changes to eligible marketing communication.

Opting out of promotional messages may not prevent necessary transactional or service communications relating to an active order or account.

Children's Personal Information

Our online store is intended for persons who are legally capable of entering into transactions or who use the website with appropriate involvement of a parent or lawful guardian where required.

We do not intend to knowingly use children's personal information in a manner prohibited by applicable law. If you believe personal information relating to a child has been provided improperly, please contact us.

Third-Party Websites & Services

Our website may contain integrations or links to third-party services such as payment gateways, courier services, social networks or other websites.

Third-party websites and services operate independently and may have their own privacy policies and practices. We encourage you to review their policies before providing information directly to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, service providers or applicable legal requirements.

The updated version may be published on this page with a revised "Last Updated" date. We encourage users to review this page periodically.